From time to time Ann & I thought of you [Annica, travel consultant] during our trip as we thought about the detailed planning which had obviously gone into it from your end. We had a wonderful time. All of the plans worked like clockwork.
We did not realise that the transfers from airports and buses would largely be in the form of a driver and a guide. We had assumed it would have been a transfer on a more group like bus or van. However it was certainly a treat to have the individual attention and to be whisked off to our accommodation without delay, especially when we arrived in centres after long trips or when it was late at night (or very early in the morning!).
Without exception the guides we had were very good and they went out of their way to make sure we were properly signed into our accommodation or had boarded the correct bus or plane.
We were pleased to have the quality seats on our long bus trip from Nasca (as it happened we were the only passengers on the lower deck of the bus!). We also enjoyed the silver service on the train from Puno to Cusco.
Our accommodation throughout was of higher quality than we expected. We even had occasions when we were upgraded to suites which was exceptionally nice. Hotel staff were always obliging.
Thank you very much indeed for the work you did to bring together our very enjoyable holiday which we will remember for ever.